My clothes are the wrong fit. What do I do?

That's perfectly normal and it happens, no need to start panicking. We'll be happy to exchange your product for a different size within the first 14 days, free of charge and without any hassle, as long as it's not damaged or worn. Let us know which size or colour you need indstead, we'll dispatch it and you'll only hand the courier a package with the unsuitable goods.

 

HOW TO EXCHANGE GOODS FOR FREE:

  • Order your free exchange at vymena.wayfarer.cz.
  • Package the goods properly so that it reaches us undamaged and attach this claims form to the package
  • Wait for the courier to arrive (we'll confirm the date by email). Once they do, just swap the packages one for another.

Anything still unclear or do you simply prefer phone contact? We're available at telephone number +420 228 885 555 and happy to help.

 

Exchange Conditions

Goods must be returned in their complete form, must not display any kind of it being worn, washed or anyhow used. This service is exclusively for customers whose goods are the wrong size, colour or anyhow unsuitable.

Due to hygienic reasons, underwear cannot be exchanged or returned.

 

Would you rather return the goods at get your money back? Click here to find out how!

 

My clothes are the wrong fit. What do I do?

That's perfectly normal and it happens, no need to start panicking. Goods can be exchanged within 14 days as long as it's not anyhow used or damaged.